Introduction
At Fires and Fireplaces we take delivery to our customers very seriously. We understand that our customers want quality products at the cheapest Internet prices, but that they also want their purchases delivered safely and as cheaply and quickly as possible.
We therefore send all our products through Quality Courier Services such as Fed Ex, UPS, DHL or Interlink.
Light, boxed items
Mostly delivered within 2-3 days to most of Ireland if your order is received before 11.30 AM, Monday to Thursday.
General Exceptions: Standard courier orders taken before 11.30 AM on Friday will normally be delivered the following Wednesday. Courier orders placed on late Friday, Saturday or Sunday will be delivered the following Thursday. Courier orders placed just before or on Bank Holidays will also be similarly delayed. For example, for Good Friday/Easter Monday orders placed after Wenesday 11:30 hrs will not be delivered untill the following Wednesday.
Cost: € 9.95
Heavy or delicate items
Items to which this service applies: Any item over 20kg in weight, e.g., full fireplace suites and packages; marble, limestone and granite fireplaces; surrounds etc. and all delicate items.
Cost: € 29.95
Your order will be received within 14 days. Our staff will call you beforehand to discuss delivery.
More Questions?
If you have any questions regarding the delivery of a particular product please call our customer services team on 01 524 1957 or email customer.support@firesandfireplaces.ie.